Last updated: 4 September 2026
Quiz Wallah is committed to making its websites and educational services accessible to as many people as reasonably possible, including people with disabilities.
This Accessibility Statement applies to Ask Quiz Wallah, available at https://ask.quizwallah.com, and reflects our broader accessibility goals for the Quiz Wallah network, including https://quizwallah.com.
Our Commitment
We believe that students and learners should be able to access educational information, ask questions, share knowledge, and participate in the community regardless of disability, device, technology, or method of interaction.
We aim to improve accessibility as our website, content, and features develop.
Accessibility is an ongoing process, and we recognise that some parts of the platform may not yet provide an equally effective experience for every user.
Accessibility Standards
We aim to follow generally recognised web-accessibility principles and work towards alignment with the Web Content Accessibility Guidelines (WCAG).
However, Ask Quiz Wallah has not necessarily undergone a complete independent accessibility audit, and we do not claim full conformance with a particular WCAG level unless expressly stated following an appropriate assessment.
Accessibility Practices
Where reasonably possible, we aim to support:
- Clear headings and content structure
- Readable text and understandable language
- Sufficient colour contrast
- Keyboard navigation
- Visible keyboard focus
- Descriptive links and buttons
- Alternative text for meaningful images
- Text resizing and browser zoom
- Responsive layouts for different screen sizes
- Labels and instructions for forms
- Clear validation and error messages
- Consistent navigation
- Captions or text alternatives for important multimedia
- Reduced reliance on colour alone to communicate meaning
- Compatibility with commonly used assistive technologies
These practices may not yet be available consistently across every page, feature, device, browser, or third-party component.
Adjusting Your Experience
Depending on your browser, device, and operating system, you may be able to:
- Increase or decrease text size
- Zoom the entire page
- Change colour or contrast settings
- Navigate using a keyboard
- Use a screen reader
- Enable voice control
- Use reading or focus modes
- Enable captions
- Adjust pointer and cursor settings
- Use browser accessibility extensions
Please consult the accessibility settings or help documentation for your browser, device, or assistive technology.
Keyboard Navigation
We aim to make essential functions usable through a keyboard.
Common keyboard commands may include:
- Tab: Move to the next interactive element
- Shift + Tab: Move to the previous interactive element
- Enter: Activate a selected link or button
- Spacebar: Activate certain controls
- Arrow keys: Move through supported menus or options
- Escape: Close certain menus or dialog boxes
Keyboard behaviour may vary depending on the browser, operating system, and website component.
Browser Zoom and Text Size
Most modern browsers allow users to enlarge text or zoom the page.
Increasing zoom may change the page layout on smaller screens. We aim to ensure that content remains readable and functional, but some complex or third-party features may not resize perfectly.
User-Generated Content
Ask Quiz Wallah contains questions, answers, comments, images, files, and links submitted by community members.
Because this content is created by users, we cannot guarantee that every contribution will:
- Include alternative text for images
- Use properly structured headings
- Provide captions or transcripts
- Use accessible tables
- Avoid unclear abbreviations
- Meet colour-contrast requirements
- Be compatible with every assistive technology
We encourage contributors to use clear language, descriptive text, meaningful link labels, and written explanations for important images.
Images and Alternative Text
Where possible, meaningful images controlled by Quiz Wallah should include descriptive alternative text.
Decorative images may use empty alternative text so that they do not create unnecessary interruptions for screen-reader users.
User-uploaded images may not always contain adequate descriptions. If an image is necessary to understand a question, we encourage the author to reproduce the important text or information in the written question.
Videos, Audio and Multimedia
Where reasonably possible, important multimedia controlled by Quiz Wallah may include captions, transcripts, or written summaries.
Older content, user-generated media, live content, and embedded third-party media may not always have complete accessibility alternatives.
If you need an accessible version of important multimedia content, contact us and identify the relevant page.
PDFs and Downloadable Documents
Some PDFs, images, Word files, and other downloadable documents may not be fully compatible with screen readers or other assistive technologies.
This may particularly affect:
- Scanned documents
- Older files
- User-uploaded files
- Third-party examination notifications
- Documents created by external organisations
If you experience difficulty accessing a document controlled by Quiz Wallah, contact us. Where reasonably possible, we will try to provide the information in an alternative format.
Forms and Account Features
We aim to provide clear labels and instructions for important forms, including:
- Registration
- Login
- Password reset
- Asking questions
- Publishing answers
- Contact and reporting forms
- Account settings
Some security tools, CAPTCHA systems, rich-text editors, or third-party login features may create accessibility difficulties.
If you cannot complete an essential form, contact us for assistance.
Third-Party Content and Services
Ask Quiz Wallah may use third-party tools for:
- Website hosting
- Security
- Advertising
- Analytics
- Embedded media
- Authentication
- Payment processing
- Forms and community features
We may not control the accessibility of these external services. Their accessibility practices are governed by their own policies and technical systems.
We encourage third-party providers to improve accessibility, and we may consider accessibility when reviewing services.
Known Limitations
Possible accessibility limitations may include:
- Missing descriptions for some user-uploaded images
- Inconsistent heading structures in older content
- Documents that are not fully screen-reader compatible
- Embedded third-party content with limited keyboard support
- Dynamic menus, pop-ups, or editors that are difficult to navigate
- CAPTCHA or security checks that are not equally accessible
- Videos without captions or transcripts
- Colour or focus issues in certain themes or components
- Complex community features that behave differently across assistive technologies
This list may not include every limitation. We continue to review and improve the platform where reasonably possible.
Requesting an Accessible Format
If information controlled by Quiz Wallah is unavailable to you because of an accessibility barrier, you may request an alternative format.
When contacting us, include:
- The page or document URL
- The information you need
- The accessibility barrier you encountered
- Your preferred alternative format
- Any relevant deadline
We will review reasonable requests and try to provide appropriate assistance within our technical and operational capabilities.
Reporting an Accessibility Problem
If you encounter an accessibility issue, email:
Email: support@quizwallah.com
Subject: Accessibility Feedback
Please include:
- The page URL
- A description of the problem
- The action you were trying to complete
- Your device and operating system
- Your browser
- The assistive technology used, if any
- A screenshot or screen recording, if helpful
- Your preferred way for us to respond
Do not include passwords, OTPs, or unnecessary sensitive information.
Our Response
We aim to acknowledge and review accessibility feedback within a reasonable period.
Depending on the issue, we may:
- Provide instructions or a temporary solution
- Supply information in another format
- Correct content
- Improve a website component
- Contact a third-party provider
- Include the issue in a future accessibility update
Resolution time may depend on the complexity of the issue, the technology involved, and whether a third-party service is responsible.
Continuous Improvement
We may improve accessibility through:
- Reviewing new designs and features
- Correcting reported barriers
- Improving colour contrast and keyboard navigation
- Adding clearer labels and instructions
- Updating templates and content structure
- Improving alternative text
- Testing with different devices and tools
- Considering accessibility when selecting third-party services
Accessibility improvements may be introduced gradually as the platform develops.
Changes to This Statement
We may update this Accessibility Statement as our websites, accessibility practices, and legal obligations change.
The revised statement will be published on this page with an updated “Last updated” date.
Contact Us
For accessibility feedback, assistance, or alternative-format requests, contact:
Quiz Wallah
Community website: https://ask.quizwallah.com
Main website: https://quizwallah.com
Email: support@quizwallah.com
Use “Accessibility Feedback” as the subject line so we can direct your request appropriately.